Showing posts with label Bitching. Show all posts
Showing posts with label Bitching. Show all posts

Tuesday, January 18, 2011

Eeeek and Bitch

OK, peeps, my dress form arrived and it's fab (on first glance), despite the fact that my careful management of delivery (based on challenges I'd have with FedEx in Canada if it arrived on any day other than a Wed. - the day my husband usually works from home) failed because I have to conclude that somebody at Fabulous Fit was not paying careful attention.

Miraculously, on a whim my husband opted to work from home today, Tuesday, expecting a winter storm, so he was here when the package arrived. Otherwise, it's likely it would have gone to the warehouse and I'd have had a challenging time (for many boring logistical reasons) getting it to my home without picking it up. Fetching a 40 lb. dress form from a far-away location without a car is not in my list of "near future life plans". Knowing this, I carefully researched all the contingency challenges that could arise before buying this thing. Flawless delivery was that important to me.

To start with, given the cost of the item, I imagined that the manufacturer might have done that delivery research on my behalf. After all, isn't some complement of its client base in Canada? Isn't it relevant to them? Alas, I was on my own with that task... I accept that.

However, I don't accept - after all of my careful instruction and numerous conversations about shipping with the vendor, during which I explicated the challenges of delivery as recently as Friday, and my need to be kept directly in the loop - that they would nonetheless ship this thing without consulting me.

I know all's well that ends well - and I'm not commenting on the product, which I've scarcely had a chance to get acquainted with. It was very well packaged, I will say that. And it looks just like a dress form should.

I'm just rather pissed that I spent so much energy to ensure a smooth outcome, and it merely worked by accident. I can't say I'm overwhelmed by the client service - though I didn't expect much, knowing what I do about delivery to Canada from the US.

I promise next post on this will include a detailed inventory of its many wonderful features. (And, totally unrelated, a number of you have been, so caring in asking about my foot recovery. I didn't want to bore you with more posts on that topic, but I will do a recap in the next couple of days.